AOE/COE Investigators

Fraud

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Our professional AOE/COE investigators work primarily out of their homes, receiving their investigative assignments remotely from the RJN office. Once fully trained, managing the investigative requirements is entirely up to each individual investigator. Therefore, a self-motivated and well-organized mindset is essential for success in this position.

Depending on the assignment, the investigator may be required to travel to various locations around California. Conducting an AOE/COE investigation could include interviewing the claimant, his/her supervisors, and witnesses, as well as gathering information on the mechanics relating to the reporting of the claimant's injury. All of these investigative procedures may require taking recorded statements.

The facts of each case must be accurately documented in a well-written report, the formats for which may differ depending on the needs of each client or the nature of the investigation. Reports are created in Microsoft Word and emailed back to the office along with digital photographs and/or digitally recorded statements. The timely completion of reports is essential, for both the client and the case manager.

Because the application of Workers' Compensation Law is ever-changing, our AOE/COE investigators are required to report to the RJN area office for additional training on a regular basis. Highly trained investigators are empowered to make the best independent investigative decisions without creating liability for the company. As a result, our investigators become very creative in their techniques and productive in their findings. At the same time, our regular training programs ensure that all the evidence obtained is done so in a legal and ethical manner.

Bilingual candidates are preferred, with proficiency in both written and spoken Spanish and English. Additionally, the ideal candidate will possess a persevering attitude, be detail oriented, maintain a flexible schedule, be discreet, have excellent interpersonal skills, and have a pleasant demeanor.
Further basic requirements for this position include:

  • Good judgment and a mature, positive attitude
  • Excellent spoken and written communication skills
  • Patience and attention to detail
  • A thorough understanding of Workers' Compensation law and its application
  • A valid California driver's license with excellent driving skills and record
  • A reliable vehicle
  • The ability to drive long distances and/or sit in a vehicle for long periods of time The ability to work both independently and as a team player
  • The ability to operate a video camera and voice recorder
  • Demonstrated proficiency with Microsoft Word and Excel, and navigating the internet
  • A personal contact phone and availability for scheduling

All investigators must successfully pass a background investigation, which entails a Civil and Criminal Court records search, employment verification, driver's history, drug screen, and physical and personality profile exams.

This is a career-oriented position and we strive to promote within our firm for key managerial positions. All investigators must successfully pass a background investigation, which entails a Civil and Criminal Court records search, employment verification, driver's history, drug screen, and physical and personality profile exams.

RJN Investigations is proud of our employees and seeks to offer the best benefit package of any similar sized firm.

Our General benefit package includes:

  • Employee Defined Benefit Plan
  • Pre-tax Medical – Employer and Employee contribution.
  • Pre-tax Dental - HMO 100% paid for the cost of employees.
  • Pre-tax Vision.
  • Supplemental health insurance policies available to employees and their families.
  • Life insurance – 100% paid for by the company.
  • 401(k) – with Employer match.
  • Paid holidays.
  • Paid vacation.
  • Paid sick days.
  • Direct Deposit.
  • Credit Union membership.
  • Bonus incentives.
  • Employee Referral bonus upon completion of introductory period.
  • Company equipment to the field investigators upon hire.
  • Field investigator hours worked are eligible for licensure in CA.
  • Performance Bonuses
  • Recognition Awards

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